Last updated: June 16, 2026
Ridekick, operated by Ridekick Corp., a Delaware corporation, helps car shoppers analyze listings and automate parts of dealer outreach and negotiation. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.
If you ask Ridekick to contact a dealer, we use the information necessary to send or support that outreach. Depending on the workflow, this may include the listing you submitted, vehicle interest, location, timing, negotiation context, and other details you chose to provide.
We aim to limit sharing to what is reasonably necessary to operate the service, but communications you authorize may reveal information about your vehicle interest, pricing targets, or other preferences to the dealer. If you provide a mobile number for Ridekick text updates, we use that number for Ridekick notifications and do not share it with the dealer for texting.
To keep negotiations organized, Ridekick may use Ridekick-managed relay contact channels, including a Ridekick-managed email address or reply phone number, when contacting a dealer on your behalf. Those channels are used only to continue the active negotiation you authorized and help avoid exposing your personal phone number unless you choose to share it directly.
Ridekick may send or receive SMS messages in two contexts: service notifications to Ridekick users who opt in to text updates, and one-to-one dealer communications tied to an active vehicle negotiation that a user authorizes Ridekick to handle on the user's behalf.
For Ridekick user notifications, we process your phone number, opt-in status, timestamps, delivery events, carrier responses, and message content as needed to operate the service, troubleshoot issues, prevent abuse, and comply with messaging rules.
For dealer negotiations, we process dealership phone numbers, message content, and related negotiation metadata in order to continue an active one-to-one conversation about pricing, availability, quote details, and purchase logistics. Message frequency varies by negotiation. Message and data rates may apply. Recipients can reply STOP to opt out and HELP for help.
Dealer SMS messages are sent only in connection with an existing buyer-authorized negotiation. Ridekick does not use this dealer messaging channel for bulk outreach or promotional campaigns.
Additional messaging disclosures are available in Ridekick's Mobile Terms.
Ridekick uses software automation and AI providers to analyze listings, draft or send messages, summarize responses, and generate negotiation suggestions. To provide these features, we may process and store your inputs, dealer outputs, and related metadata.
We may use this information to monitor performance, debug issues, improve prompts and workflows, and develop future features, subject to our contractual and legal obligations.
We may share information in the following categories:
Mobile information, text messaging originator opt-in data, and consent records are not shared with third parties or affiliates for their own marketing or promotional purposes.
Ridekick uses third-party providers to operate the service. These include database and authentication providers such as Supabase, analytics providers such as PostHog, advertising platforms such as Meta and Reddit (unless you opt out of advertising cookies), messaging providers, AI or automation vendors, and — if we offer optional paid features in the future — a payment processor such as Stripe.
These providers process information on our behalf under their own terms and privacy commitments. Their handling of data may differ from ours.
We use cookies and similar technologies in three ways:
You can opt out of advertising pixels anytime on the Your Privacy Choices page. We also honor the Global Privacy Control (GPC) browser signal as an opt-out of the sale or sharing of personal information. You can manage cookies through your browser settings, though some features may not work properly if essential cookies are disabled.
We retain information for as long as reasonably necessary to provide the service, complete purchased features, keep business records, comply with legal obligations, resolve disputes, enforce agreements, and improve the service. We may keep de-identified or aggregated information for longer.
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you specific rights regarding your personal information.
Categories we collect. In the last 12 months we have collected:
Sources, purposes, and recipients. We collect this information from you, your device, dealers and listing sources, and our service providers. We use it for the purposes described in “How We Use Information,” and we disclose it to the categories of recipients described in “How We Share Information.” We do not knowingly collect personal information from children under 13, and we do not knowingly sell or share the personal information of minors under 16.
Sale or sharing. We do not sell your personal information for money. We do use advertising cookies and pixels (Meta and Reddit) that may share online identifiers and activity for cross-context behavioral advertising, which California law may treat as a “sale” or “sharing.” These are active by default, and you can opt out anytime on the Your Privacy Choices page or via the Global Privacy Control signal, which we honor. We do not use or disclose sensitive personal information for purposes that require a right to limit.
Your rights. Subject to verification and legal exceptions, you have the right to:
How to exercise. You can use the Your Privacy Choices page for opt-out requests, or email us at legal@ridekick.ai for any privacy request. We will verify your request and respond within the timeframes required by law. You may use an authorized agent to submit a request on your behalf with proper authorization. Under California's “Shine the Light” law, we do not share personal information with third parties for their own direct marketing.
We use reasonable technical and organizational measures to protect personal data, but no system is perfectly secure. We cannot guarantee absolute security of information transmitted over the internet or stored in third-party systems. Security reports can be sent to security@ridekick.ai.
Ridekick is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the "Last updated" date above.
Questions about this Privacy Policy can be sent to Ridekick Corp. at legal@ridekick.ai.