Troubleshooting

Our goal is to find the issue, then get it fixed so you can get rolling again.
Choose the topic that fits your needs, and the hints may solve it simply.
Send an email (photos help) or call if you have questions. email support@ridekick.com

We love to repair rather than toss to the landfill.

Riding Tips

• Riding up hills

• Power Setting – stretch your range

• Battery Care

• Lid -how to remove and insert

Controller and Electronics

• Charger and Battery

• Controller Diagnostics

Mechanics

• Lock operation

• Tires and tubes

• Chain – tension setting and replacement

Identify Your Model

Click here to see the models and associated connectors you need for accessories etc.