Last updated: June 16, 2026
These Terms of Service govern your use of Ridekick, a service operated by Ridekick Corp., a Delaware corporation. By accessing or using Ridekick, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, do not use the service.
You must be at least 18 years old and able to form a binding contract to use Ridekick. By using the service, you represent that you meet these requirements and that the information you provide is accurate. Ridekick is intended for personal, non-commercial use by residents of the United States.
Ridekick is an informational and messaging tool for car shoppers. Depending on the feature you use, Ridekick may retrieve or estimate pricing information, analyze dealer listings, draft or send dealer outreach that you authorize, automate parts of dealer communications, organize responses, and help you compare offers.
Ridekick does not buy or sell vehicles, does not take vehicle purchase deposits, does not sign paperwork on your behalf, and does not complete a vehicle purchase for you. Any purchase, lease, financing, trade-in, title, registration, delivery, or other transaction is handled directly between you and the dealer or other third party.
Ridekick is not your attorney, accountant, tax advisor, lender, insurer, escrow agent, or dealership. Nothing on the service is legal, tax, accounting, credit, or financial advice.
Dealer prices, availability, incentives, fees, trade-in values, and financing terms change frequently. Dealers and lenders control the final price and terms. You are responsible for reviewing all dealer documents and independently confirming the final details before you agree to any transaction.
When you submit a listing or otherwise instruct Ridekick to contact a dealer, you authorize Ridekick to use the information you provide to prepare and send messages, follow up, and organize responses about that vehicle or negotiation.
You remain responsible for the truth and accuracy of the information you provide, including your vehicle interest, budget, ZIP code, timing, trade-in details, financing preferences, and any other instructions you ask Ridekick to use.
You may need to create an account or verify your identity to use some features. You must provide accurate, complete, and current information and keep it updated.
You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly at security@ridekick.ai if you suspect unauthorized use.
You may use Ridekick only for lawful, personal, non-commercial vehicle shopping purposes. You may not:
Ridekick's negotiation service is free to use. We do not charge a negotiation fee to start, continue, or complete a negotiation through the current Ridekick product.
If Ridekick introduces optional paid products or features in the future, we will clearly disclose any pricing, billing, and refund terms before you are asked to pay.
Ridekick may use automation and AI systems to generate messages, summarize dealer responses, estimate fair pricing, identify fees, or suggest negotiation strategies. These outputs may be incomplete, wrong, stale, or unavailable for some vehicles, dealers, or markets.
Dealers control whether they respond, what they quote, and what final terms they offer. Ridekick is not responsible for dealer actions, omissions, pricing changes, vehicle condition, title status, financing approvals, or other third-party conduct.
Ridekick may send SMS messages in connection with its negotiation and account support features. These messages may include service alerts to Ridekick users who opt in to receive them and one-to-one dealer negotiation messages tied to an active vehicle negotiation a user has authorized Ridekick to handle.
Message frequency varies based on the status of the negotiation or support request. Message and data rates may apply. Consent to receive texts is not a condition of purchase.
For dealer negotiations, Ridekick may use a Ridekick-managed relay number as the reply channel for an active buyer-authorized negotiation. Dealership staff who text that number first or explicitly ask that the same vehicle-specific conversation continue by text are consenting to receive one-to-one follow-up messages in that active negotiation context.
Dealer negotiation messages are informational and transactional only. They relate to an existing vehicle inquiry or negotiation and may cover pricing, availability, out-the-door quotes, dealer fees, required add-ons, and related purchase logistics. Ridekick does not use this dealer messaging channel for bulk marketing.
For support regarding Ridekick's SMS program, contact support@ridekick.ai. Reply STOP to opt out and HELP for help.
Additional negotiation-specific terms are available at /negotiation-terms and additional messaging-specific terms are available at /mobile-terms.
Mobile information, text messaging originator opt-in data, and consent records are not shared with third parties or affiliates for their own marketing or promotional purposes.
The Ridekick platform, including its software, workflows, design, data presentation, and branding, is the exclusive property of Ridekick and its licensors.
Third-party listings, dealer content, reviews, and other sourced materials remain the property of their respective owners. Ridekick uses third-party materials for informational and interoperability purposes as permitted by law.
We may suspend or terminate access to the service at any time if we believe you have violated these Terms, created risk for us or others, or misused the service. You may stop using Ridekick at any time.
The service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, accuracy, or availability.
We do not warrant that Ridekick will obtain a response from any dealer, achieve any specific savings amount, produce accurate pricing data, or be uninterrupted or error-free.
To the fullest extent permitted by law, Ridekick and its officers, employees, contractors, affiliates, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to your use of the service, any AI output, any dealer communication, or any vehicle transaction you pursue with a dealer or third party.
To the fullest extent permitted by law, the total aggregate liability of Ridekick and its officers, employees, contractors, affiliates, and service providers for all claims relating to the service will not exceed the greater of (a) the total amount you paid to Ridekick for the service in the twelve months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100). Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Ridekick Corp. and its officers, directors, employees, contractors, affiliates, and service providers from and against any claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the service; (b) your violation of these Terms or any applicable law; (c) information or instructions you provide, including dealer outreach you authorize; or (d) any transaction or dispute between you and a dealer, lender, or other third party.
Please read this section carefully. It affects your legal rights, including your right to bring a lawsuit in court and to have a jury trial. It requires most disputes to be resolved by binding individual arbitration and waives class actions, subject to your right to opt out below.
Informal resolution first. Before starting an arbitration, you agree to first email us at legal@ridekick.ai with a short written description of the dispute and your contact information, and to give us 30 days to try to resolve it informally.
Binding arbitration. If we cannot resolve a dispute informally, you and Ridekick agree that any dispute, claim, or controversy arising out of or relating to these Terms or the service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except as stated below. The arbitrator has exclusive authority to resolve threshold questions of arbitrability. Judgment on the award may be entered in any court with jurisdiction.
Class action waiver. You and Ridekick agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding. If this class action waiver is found unenforceable as to a particular claim or remedy, then that claim or remedy (and only that claim or remedy) will be severed and may proceed in court, while all other claims remain in arbitration.
Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in court to protect intellectual property or prevent unauthorized access to the service. Nothing here prevents you from reporting a concern to a government agency.
30-day right to opt out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing legal@ridekick.ai with your name and a statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.
This arbitration agreement is governed by the Federal Arbitration Act and survives termination of these Terms.
These Terms, and any dispute arising out of or relating to them or the service, are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, and (for arbitration) by the Federal Arbitration Act. This choice of law does not deprive you of the protection of mandatory consumer-protection rules of the state where you reside.
To the extent a dispute is not subject to arbitration and may be brought in court, you and Ridekick agree to the exclusive jurisdiction and venue of the state and federal courts located in Delaware, except that you may also bring a qualifying claim in small-claims court in your county of residence.
We may update these Terms from time to time. If we make a material change, we will post the revised Terms here and update the "Last updated" date above. Your continued use of Ridekick after the revised Terms become effective means you accept the update.
If you have questions about these Terms, contact Ridekick Corp. at legal@ridekick.ai.